Returns
Plain stock boxes may be returned within 7 days of delivery if unused and in original condition. Custom printed orders cannot be returned unless there is a manufacturing defect.
Defective Products
If you receive damaged or defective items, contact us within 48 hours with photos. We will replace the items or issue a refund at our discretion.
Cancellations
Orders for plain stock items can be cancelled before dispatch. Custom orders cannot be cancelled once production has started.
Refunds
Approved refunds are processed within 5-7 business days to the original payment method or bank account.